JapanWifiBuddy Reviews

The experience with WifiBuddy was seamless. Easy to order, cost-effective, and worked well. Arrived at my hotel and it was waiting for me along with a back-up battery and envelope to mail back (easy to use the post office at Narita Airport). The charge lasted most or all of the day depending on use and having the back-up battery on hand was helpful. We only had an issue one day where coverage was spotty and had to reboot and then it was fine.

Japan wifibuddy was a great service for our trip to Japan. The pocket wifi pickup was very easy at the service. The platinum service provided plenty of bandwidth with no slowdowns. Return was just as easy as the pickup. Highly recommended.

Always reliable and with teenage girls and running an Australian business from Japan they certainly put that to the test! Highly recommend 👍🏻

This was the only conpany i found who would deliver to a residential area. This was so helpful as for my first time in Japan it would have been difficult trying to find a post office.. It was easy to use and the connection was great! Also the staff were easy to communicate with and answered emails within minutes. Thank you for making my trip to Japan so much easier!

It was great! Thank you!

I was very happy with the hotspot. Worked great and got pretty good battery life.

Excelwnt service. Used all across japan for 3 1/2 weeks.

Great with awesome bandwidth throughout the entire country of Japan

We used WifiBuddy for about three weeks and it worked very well. We always had a signal. The battery life was long enough for day trips. And the data volume is so large that you don't have to worry about it with normal use. We would use it again!

I just spent three weeks with my wife in Japan, visiting Tokyo, Kyoto and the Hokkaido and it always worked, helping us to find roads, places to visit and good restaurants. Simple to pick up at the airport and easier to send it back through mail. A service that made our trip much simpler. Highly recommended.

The wifi buddy was invaluable for us on our trip to Japan. I was travelling with my boyfriend and we rented two Platinum WifiBuddies. One would have been enough in terms of data usage, as we had more than enough leftover at the end and we not being conservative. The only problem we had with the service was the short battery life.

The wifi buddy worked fine when it had a signal but coverage of WiMAX wasn't as good as LTE and would choose that next time.

Family of three opted for the WifiBuddy to allow multiple devices to connect to the internet. Our devices worked will to connect to onedrive to upload our daily photos. Email, internet and IP phone also worked without issues. Communication with WifiBuddy office also worked extremely well and all our questions were answered prior and during our rental.

Worked really well..

I was traveling in Japan for 12 days in both Tokyo and Hokkaido. After doing some research for portable wifi, i decided to order silver package from Japan wifibuddy. The package arrived in hotel on time. They have a spare battery in the package. It's very convenient since we was outside most of out time and we could charge the Wifi when the battery was low. The signal was pretty good (I went to some rural areas in hokkaido but still got the wifi) though sometimes we didn't get wifi signal when traveling on Shinkansen. Overall, I am happy with Wifibuddy service. I will use your service again if I come back to Japan

Awesome, great service. I would reccommend to a friend.

Awesome!

Everything worked perfectly fine! Very useful while traveling in Japan.

Super fast and reliable. Had great reception underground. Returning it is as simple as 1-2-3. Great value, too.

Having the portable WiFi from WifiBuddy was really helpful during my trip. I really appreciated it. The device worked well, I always stayed connected no matter what. The battery last approximately 8 hours, so it's reliable. Thank you !

We used our pocket WiFi to travel all around Tokyo without ever getting lost. Able to find the nearest subway was very important. The device lasted all day and we never needed the extra battery they sent us. The device was waiting for us at the hotel, and we packaged it up and gave it to our hotel to mail back. Best rental ever!

Package was waiting for me at the airport and most of the places had good wifi signal with the occasional slow connection but it was bearable. The customer service was very helpful and quick to respond too. Thumbs up

The Wifi Buddy work very well, I had wifi almost everywhere I went and for the price, you can't beat it. I will use again for my next trip to Japan.

Having the WifiBuddy was a lifesaver for my two weeks of solo travel through Japan. Everything from reservation to use and finally return was easy, straightforward, and never had any issues. The device itself provided fast wifi everywhere throughout Osaka, Kyoto, and Tokyo. Will definitely use again next time and suggest to friends.

An extremely friendly and cost effective service. The staff were happy to answer any questions I had. The unit itself was easy to use and an excellent help throughout all of Japan Highly recommended!

We used this on recent Hokkaido visit . We had very few periods where the wifi was not in range even around Shiretoko although we did not hike in remote areas for long periods. This was good value and I will definitely use this service again!

It was honestly so helpful. Thank you

Excellent company. Superior customer service. English speaking staff made things very easy with email and messaging, beginning with our initial contact. Payment was easy via PayPal. Our WifiBuddy was waiting for us at our hotel when we arrived. Nicely packaged along with an extra battery. Easy to return with free mailing envelope which we left with our hotel concierge. The device worked perfectly. We had a fast, reliable connection when we needed it, where we needed it. We do not use a lot of on-the-go internet and the Silver plan was perfect for our needs. Out and about we used Google Translate (which can be hit and miss for the printed word); Google maps (only a few times to search for restaurants in a rural location) - we are old-fashioned and prefer paper maps and getting lost; Hyperdia (the website not the app); and japan-guide.com on Tabimori. Our trips to Japan are 42 days and only once in a long train tunnel were we aware that we were without service. Docomo has good nationwide coverage. Thank you Tre and WifiBuddy for being there when we needed you. We will definitely do business with you again on our next trips.

I was recommended to use the Wi-Fi buddy by my sister-in-law and I was pleasantly surprised on how everything worked out smoothly. We will be going to Japan again next year and will be using your services again

not yet